{"id":161,"date":"2026-01-29T20:47:50","date_gmt":"2026-01-29T20:47:50","guid":{"rendered":"https:\/\/gixie.shop\/?page_id=161"},"modified":"2026-01-29T20:48:05","modified_gmt":"2026-01-29T20:48:05","slug":"privacy-policy-4","status":"publish","type":"page","link":"https:\/\/gixie.shop\/?page_id=161","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1162025712\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-407508227\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-407508227 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-993960056\">\n\n\n\t<div id=\"col-508356176\" class=\"col medium-4 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2724545456\" class=\"text\">\n\t\t\n\n<h1 data-start=\"114\" data-end=\"158\"><strong data-start=\"116\" data-end=\"158\">Return &amp; Refund Policy<\/strong><\/h1>\n\t\t\n<style>\n#text-2724545456 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1719257617\" class=\"col medium-8 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1 data-start=\"114\" data-end=\"158\">\u00a0<\/h1>\n<p data-start=\"160\" data-end=\"358\">At <strong data-start=\"163\" data-end=\"172\">Gixie<\/strong>, your satisfaction is our top priority. We understand that sometimes things don\u2019t work out, which is why we offer a <strong data-start=\"289\" data-end=\"324\">30-day return and refund policy<\/strong>\u2014simple, clear, and stress-free.<\/p>\n<hr data-start=\"360\" data-end=\"363\" \/>\n<h2 data-start=\"365\" data-end=\"390\"><strong data-start=\"368\" data-end=\"390\">Return Eligibility<\/strong><\/h2>\n<p data-start=\"392\" data-end=\"422\">To be eligible for a return:<\/p>\n<ol data-start=\"424\" data-end=\"631\">\n<li data-start=\"424\" data-end=\"496\">\n<p data-start=\"427\" data-end=\"496\">The item must be <strong data-start=\"444\" data-end=\"493\">unused, unworn, and in its original packaging<\/strong>.<\/p>\n<\/li>\n<li data-start=\"497\" data-end=\"559\">\n<p data-start=\"500\" data-end=\"559\">All <strong data-start=\"504\" data-end=\"537\">tags, labels, and accessories<\/strong> must remain intact.<\/p>\n<\/li>\n<li data-start=\"560\" data-end=\"631\">\n<p data-start=\"563\" data-end=\"631\">Returns must be requested <strong data-start=\"589\" data-end=\"607\">within 30 days<\/strong> of the delivery date.<\/p>\n<\/li>\n<\/ol>\n<blockquote data-start=\"633\" data-end=\"728\">\n<p data-start=\"635\" data-end=\"728\">Items that are damaged due to customer misuse or altered in any way <strong data-start=\"703\" data-end=\"713\">cannot<\/strong> be returned.<\/p>\n<\/blockquote>\n<hr data-start=\"730\" data-end=\"733\" \/>\n<h2 data-start=\"735\" data-end=\"766\"><strong data-start=\"738\" data-end=\"766\">How to Initiate a Return<\/strong><\/h2>\n<ol data-start=\"768\" data-end=\"1035\">\n<li data-start=\"768\" data-end=\"852\">\n<p data-start=\"771\" data-end=\"852\">Contact our support team at <strong data-start=\"799\" data-end=\"821\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"801\" data-end=\"819\">support@gixie.shop<\/a><\/strong> or call <strong data-start=\"830\" data-end=\"849\">+1 785-332-3410<\/strong>.<\/p>\n<\/li>\n<li data-start=\"853\" data-end=\"925\">\n<p data-start=\"856\" data-end=\"925\">Provide your <strong data-start=\"869\" data-end=\"922\">order number, item details, and reason for return<\/strong>.<\/p>\n<\/li>\n<li data-start=\"926\" data-end=\"1035\">\n<p data-start=\"929\" data-end=\"1035\">Our team will guide you through the return process and provide a <strong data-start=\"994\" data-end=\"1018\">prepaid return label<\/strong> if applicable.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1037\" data-end=\"1040\" \/>\n<h2 data-start=\"1042\" data-end=\"1063\"><strong data-start=\"1045\" data-end=\"1063\">Refund Process<\/strong><\/h2>\n<ul data-start=\"1065\" data-end=\"1302\">\n<li data-start=\"1065\" data-end=\"1167\">\n<p data-start=\"1067\" data-end=\"1167\">Once we receive and inspect your return, we will process your refund <strong data-start=\"1136\" data-end=\"1164\">within 5\u20137 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1168\" data-end=\"1230\">\n<p data-start=\"1170\" data-end=\"1230\">Refunds will be issued to the <strong data-start=\"1200\" data-end=\"1227\">original payment method<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1231\" data-end=\"1302\">\n<p data-start=\"1233\" data-end=\"1302\">You will receive a confirmation email once your refund is complete.<\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"1304\" data-end=\"1434\">\n<p data-start=\"1306\" data-end=\"1434\">Please note: Shipping charges are <strong data-start=\"1340\" data-end=\"1358\">non-refundable<\/strong>, except in cases where the item was defective or damaged during shipping.<\/p>\n<\/blockquote>\n<hr data-start=\"1436\" data-end=\"1439\" \/>\n<h2 data-start=\"1441\" data-end=\"1457\"><strong data-start=\"1444\" data-end=\"1457\">Exchanges<\/strong><\/h2>\n<p data-start=\"1459\" data-end=\"1535\">If you want to <strong data-start=\"1474\" data-end=\"1494\">exchange an item<\/strong> for a different size, color, or style:<\/p>\n<ol data-start=\"1537\" data-end=\"1698\">\n<li data-start=\"1537\" data-end=\"1574\">\n<p data-start=\"1540\" data-end=\"1574\">Follow the return process above.<\/p>\n<\/li>\n<li data-start=\"1575\" data-end=\"1627\">\n<p data-start=\"1578\" data-end=\"1627\">Place a <strong data-start=\"1586\" data-end=\"1599\">new order<\/strong> for the replacement item.<\/p>\n<\/li>\n<li data-start=\"1628\" data-end=\"1698\">\n<p data-start=\"1631\" data-end=\"1698\">Once your return is received, we will issue your refund promptly.<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"1700\" data-end=\"1703\" \/>\n<h2 data-start=\"1705\" data-end=\"1738\"><strong data-start=\"1708\" data-end=\"1738\">Damaged or Defective Items<\/strong><\/h2>\n<p data-start=\"1740\" data-end=\"1957\">If your order arrives <strong data-start=\"1762\" data-end=\"1786\">damaged or defective<\/strong>, please contact us <strong data-start=\"1806\" data-end=\"1823\">within 7 days<\/strong> of delivery with photos.<br data-start=\"1848\" data-end=\"1851\" \/>We will <strong data-start=\"1859\" data-end=\"1901\">replace the item at no additional cost<\/strong> or issue a full refund, depending on your preference.<\/p>\n<hr data-start=\"1959\" data-end=\"1962\" \/>\n<h2 data-start=\"1964\" data-end=\"1988\"><strong data-start=\"1967\" data-end=\"1988\">Why Choose Gixie?<\/strong><\/h2>\n<ul data-start=\"1990\" data-end=\"2149\">\n<li data-start=\"1990\" data-end=\"2017\">\n<p data-start=\"1992\" data-end=\"2017\"><strong data-start=\"1992\" data-end=\"2015\">30-Day Easy Returns<\/strong><\/p>\n<\/li>\n<li data-start=\"2018\" data-end=\"2063\">\n<p data-start=\"2020\" data-end=\"2063\"><strong data-start=\"2020\" data-end=\"2036\">Fast Refunds<\/strong> within 5\u20137 business days<\/p>\n<\/li>\n<li data-start=\"2064\" data-end=\"2098\">\n<p data-start=\"2066\" data-end=\"2098\"><strong data-start=\"2066\" data-end=\"2096\">Clear, Hassle-Free Process<\/strong><\/p>\n<\/li>\n<li data-start=\"2099\" data-end=\"2149\">\n<p data-start=\"2101\" data-end=\"2149\"><strong data-start=\"2101\" data-end=\"2131\">Dedicated Customer Support<\/strong> ready to assist<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2151\" data-end=\"2154\" \/>\n<p data-start=\"2156\" data-end=\"2173\"><strong data-start=\"2156\" data-end=\"2171\">Contact Us:<\/strong><\/p>\n<ul data-start=\"2174\" data-end=\"2370\">\n<li data-start=\"2174\" data-end=\"2207\">\n<p data-start=\"2176\" data-end=\"2207\"><strong data-start=\"2176\" data-end=\"2186\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2187\" data-end=\"2205\">support@gixie.shop<\/a><\/p>\n<\/li>\n<li data-start=\"2208\" data-end=\"2238\">\n<p data-start=\"2210\" data-end=\"2238\"><strong data-start=\"2210\" data-end=\"2220\">Phone:<\/strong> +1 785-332-3410<\/p>\n<\/li>\n<li data-start=\"2239\" data-end=\"2312\">\n<p data-start=\"2241\" data-end=\"2312\"><strong data-start=\"2241\" data-end=\"2253\">Address:<\/strong> 302 E Washington St, St Francis, KS 67756, United States<\/p>\n<\/li>\n<li data-start=\"2313\" data-end=\"2370\">\n<p data-start=\"2315\" data-end=\"2370\"><strong data-start=\"2315\" data-end=\"2327\">Website:<\/strong> <a class=\"decorated-link\" href=\"https:\/\/gixie.shop\" target=\"_new\" rel=\"noopener\" data-start=\"2328\" data-end=\"2368\">https:\/\/gixie.shop<\/a><\/p>\n<\/li>\n<\/ul>\n<ul data-start=\"2933\" data-end=\"3129\">\n<li data-start=\"3072\" data-end=\"3129\">\u00a0<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1162025712 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-161","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages\/161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gixie.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=161"}],"version-history":[{"count":2,"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages\/161\/revisions"}],"predecessor-version":[{"id":169,"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages\/161\/revisions\/169"}],"wp:attachment":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}