{"id":16,"date":"2026-01-29T18:47:38","date_gmt":"2026-01-29T18:47:38","guid":{"rendered":"https:\/\/gixie.shop\/?page_id=16"},"modified":"2026-01-29T20:39:53","modified_gmt":"2026-01-29T20:39:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/gixie.shop\/?page_id=16","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1637975912\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-469421671\">\n\n\n\t<div id=\"col-546904665\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2>FAQ<\/h2>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-equal row-solid\"  id=\"row-774538318\">\n\n\n\t<div id=\"col-1752497769\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3659462628\" class=\"text\">\n\t\t\n\n<h2 data-start=\"336\" data-end=\"376\"><strong data-start=\"339\" data-end=\"374\">1. How long does shipping take?<\/strong><\/h2>\n<p data-start=\"378\" data-end=\"464\">All orders are shipped <strong data-start=\"401\" data-end=\"429\">within the United States<\/strong> with <strong data-start=\"435\" data-end=\"461\">free standard shipping<\/strong>.<\/p>\n<ul data-start=\"466\" data-end=\"550\">\n<li data-start=\"466\" data-end=\"509\">\n<p data-start=\"468\" data-end=\"509\"><strong data-start=\"468\" data-end=\"489\">Order Processing:<\/strong> 1\u20132 business days<\/p>\n<\/li>\n<li data-start=\"510\" data-end=\"550\">\n<p data-start=\"512\" data-end=\"550\"><strong data-start=\"512\" data-end=\"530\">Delivery Time:<\/strong> 2\u20135 business days<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"552\" data-end=\"678\">You will receive a <strong data-start=\"571\" data-end=\"600\">tracking number via email<\/strong> once your order ships so you can follow your package every step of the way.<\/p>\n\t\t\n<style>\n#text-3659462628 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1447972681\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-2802057968\" class=\"text\">\n\t\t\n\n<h2 data-start=\"685\" data-end=\"730\"><strong data-start=\"688\" data-end=\"728\">2. Can I return or exchange an item?<\/strong><\/h2>\n<p data-start=\"732\" data-end=\"790\">Yes! Gixie offers a <strong data-start=\"752\" data-end=\"787\">30-day return and refund policy<\/strong>.<\/p>\n<ul data-start=\"792\" data-end=\"1044\">\n<li data-start=\"792\" data-end=\"866\">\n<p data-start=\"794\" data-end=\"866\">Items must be <strong data-start=\"808\" data-end=\"863\">unused, in original packaging, and with tags intact<\/strong>.<\/p>\n<\/li>\n<li data-start=\"867\" data-end=\"947\">\n<p data-start=\"869\" data-end=\"947\">To initiate a return, contact <strong data-start=\"899\" data-end=\"921\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"901\" data-end=\"919\">support@gixie.shop<\/a><\/strong> with your order number.<\/p>\n<\/li>\n<li data-start=\"948\" data-end=\"1044\">\n<p data-start=\"950\" data-end=\"1044\">For exchanges, follow the return process and place a <strong data-start=\"1003\" data-end=\"1016\">new order<\/strong> for the replacement item.<\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"1046\" data-end=\"1171\">\n<p data-start=\"1048\" data-end=\"1171\">Damaged or defective items should be reported <strong data-start=\"1094\" data-end=\"1123\">within 7 days of delivery<\/strong>, and we will replace or refund them promptly.<\/p>\n<\/blockquote>\n\t\t\n<style>\n#text-2802057968 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1819338432\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1228293075\" class=\"text\">\n\t\t\n\n<h2 data-start=\"1178\" data-end=\"1225\"><strong data-start=\"1181\" data-end=\"1223\">3. What payment methods do you accept?<\/strong><\/h2>\n<p data-start=\"1227\" data-end=\"1239\">We accept:<\/p>\n<ul data-start=\"1241\" data-end=\"1347\">\n<li data-start=\"1241\" data-end=\"1315\">\n<p data-start=\"1243\" data-end=\"1315\"><strong data-start=\"1243\" data-end=\"1268\">Credit &amp; Debit Cards:<\/strong> Visa, MasterCard, American Express, Discover<\/p>\n<\/li>\n<li data-start=\"1316\" data-end=\"1347\">\n<p data-start=\"1318\" data-end=\"1347\"><strong data-start=\"1318\" data-end=\"1338\">Digital Wallets:<\/strong> PayPal<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1349\" data-end=\"1491\">All payments are processed <strong data-start=\"1376\" data-end=\"1421\">securely through trusted payment gateways<\/strong>, and your financial information is <strong data-start=\"1457\" data-end=\"1488\">never stored on our servers<\/strong>.<\/p>\n\t\t\n<style>\n#text-1228293075 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-323472078\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1312784339\" class=\"text\">\n\t\t\n\n<h2 data-start=\"1498\" data-end=\"1548\"><strong data-start=\"1501\" data-end=\"1546\">4. How do I contact Gixie if I need help?<\/strong><\/h2>\n<p data-start=\"1550\" data-end=\"1576\">You can reach us easily:<\/p>\n<ul data-start=\"1578\" data-end=\"1799\">\n<li data-start=\"1578\" data-end=\"1670\">\n<p data-start=\"1580\" data-end=\"1670\"><strong data-start=\"1580\" data-end=\"1590\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1591\" data-end=\"1638\">support@gixie.shop<\/a> (response within 24\u201348 hours)<\/p>\n<\/li>\n<li data-start=\"1671\" data-end=\"1725\">\n<p data-start=\"1673\" data-end=\"1725\"><strong data-start=\"1673\" data-end=\"1683\">Phone:<\/strong> +1 785-332-3410 (during business hours)<\/p>\n<\/li>\n<li data-start=\"1726\" data-end=\"1799\">\n<p data-start=\"1728\" data-end=\"1799\"><strong data-start=\"1728\" data-end=\"1740\">Address:<\/strong> 302 E Washington St, St Francis, KS 67756, United States<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1801\" data-end=\"1905\">Our team is always ready to assist with <strong data-start=\"1841\" data-end=\"1902\">orders, shipping, returns, payments, or product questions<\/strong>.<\/p>\n\t\t\n<style>\n#text-1312784339 {\n  font-size: 0.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-774538318 > .col > .col-inner {\n  padding: 30px 30px 30px 30px;\n}\n<\/style>\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1637975912 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gixie.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":2,"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/gixie.shop\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/gixie.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}